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    Managed Services Operations Manual – 4 Volume Set

    Original price was: $159.80.Current price is: $139.95.

    Includes:

    – Vol. 1 – Front Office Mastery: SOPs for Office Management, Finances, Administration, and Running Your Company More Efficiently
    – Vol. 2 – Employees and Internal Processes: SOPs for Hiring, Employee Evaluations, Team Management, and More
    – Vol. 3 – Running the Service Department: SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling
    – Vol. 4 – Support and Service Delivery: SOPs for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups

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    Service Agreements for SMB Consultants – Revised Ed.

    $39.95

    Service agreements literally define your business. If you re not using them, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business. Whether you sell your services hourly, in blocks of time, or with a Managed Services plan, you need a good service agreement. You need this book! As with his other books, Karl gives you more than just the forms. This book includes best practices and lots of great information to help you run your business more prosperously! Includes sample contracts with commentaries. All text, as well as some other great resources, are available as a download.

    More information at serviceagreementsforsmbconsultants.com

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  • csiam

    Cloud Services in a Month

    $29.95

    Cloud Services in a Month is a step-by-step, no-nonsense guide to building an extremely profitable cloud service business for the SMB (small and medium business) market. Filled with practical advice based on the author’s experience over more than a decade, this guide is the playbook you will use for success in the Cloud.

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  • Managed Services in a Month by Karl W. Palachuk

    Managed Services in a Month – 3rd Edition

    $29.95

    The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Cloud Services, bundling, and more.

    Whether you’re a NEW Computer Consultant or an experienced technician making the move to managed services, this is the perfect book for you!

    Includes step-by-step instructions and all the forms you need.

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    Managed Services + Cloud Services + Service Agreements – Triple Play

    Original price was: $109.85.Current price is: $89.99.

    Includes three of Karl Palachuk’s most popular books for small IT companies.
    – Managed Services in a Month
    – Cloud Services in a Month
    – Service Agreements for SMB Consultants

    Retail value $119.85

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  • Absolutely Unbreakable Rules

    The Absolutely Unbreakable Rules of Service Delivery

    $29.95

    Karl’s newest book – released July 2020

    How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certain “Unbreakable Rules” for success. Best-selling business author and coach Karl W. Palachuk draws on more than twenty thirty years of owning and running service-based businesses to present the rules his companies live by.

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    Small Biz Quickstart Workbook

    $29.95

    Karl has worked with thousands of business owners and managers – and helped several of them make the move to self-employment. With this workbook, Karl will help you make the launch as well.

    This workbook is guaranteed to help you learn about what it takes to start and run your new business.

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    Project Management

    $29.95

    This great little book provides a simple process project planning and management process that is easy to learn and easy to teach to your employees, fellow technicians, and sub-contractors.

    You’ll learn to track any project, explain all the stages to clients and employees, and verify that everything is completed on time and under budget. The authors show you a great technique for making sure that scope creep is a thing of the past!

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    Killer Combo: Cloud Services and Managed Services in a Month

    $49.99

    Now available in a great combo pack, including hundreds of pages of downloads, checklists, Excel spreadsheets, templates, and more.

    One Great Price! Items separately sold for $79.90

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    Managed Services 2-fer Starter Set

    Original price was: $69.90.Current price is: $59.95.

    Karl’s hottest Managed Services books:

    – Managed Services in a Month 3rd ed.

    – Service Agreements for SMB Consultants – Revised Edition.

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    Relax Focus Succeed – Revised Edition

    $19.95

    The premise of this book is simple but powerful: The fundamental keys to success are focus, hard work, and balance. Too often, the advice we receive gives plenty of attention to focus and hard work, but very little to balance.

    This great little book will help you believe that you need balance, show you the power of focus, and help you move forward with the new you — a happier, healthier, better balanced, and more successful you.

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  • Sale! Ms Ops V3

    Managed Services Operations Manual — Vol 3 of 4

    Original price was: $99.95.Current price is: $39.95.

    Volume 3 is all about Running the Service Department. Here you’ll find SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling

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  • Sale! Ms Ops V4

    Managed Services Operations Manual — Vol 4 of 4

    Original price was: $99.95.Current price is: $39.95.

    Volume 4 is all about Support and Service Delivery. Find SOPs for Client Relationships, Service Delivery, Scheduled Maintenance, and All About Backups

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  • Sale! Ms Ops V1

    Managed Services Operations Manual — Vol 1 of 4

    Original price was: $99.95.Current price is: $39.95.

    Volume 1 is all about the Front Office. Here you’ll find SOPs for Office Management, Finances, Administration, and Running Your Company More Efficiently

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  • Sale! Ms Ops V2

    Managed Services Operations Manual — Vol 2 of 4

    Original price was: $99.95.Current price is: $39.95.

    Volume 2 is all about SOPs for Employees and Internal Processes. Find SOPs for Hiring, Employee Evaluations, Team Management, and more​

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    Getting to the Next Level

    Original price was: $34.95.Current price is: $29.95.

    Getting to the next level is a never ending journey for you and your business and now you have the definitive guide book. From the design of the business to the execution on strategy and all the tools you need in between this book covers it. It shows you how to gauge your business maturity and your progress along your roadmap to stratospheric success. Complete with a well defined case study and Example by the author that are built from years of experience in business management and guidance.

    Learn to design your business from the top down using the Pyramid of Purpose and Value and then build it from the ground up by leveraging Business Agile Strategy Execution (BASE).

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  • Le01 2t

    I Am Fearless

    $19.95

    Life coach and wellness educator Debbie Leoni presents twelve elements to empower your courageous self and fulfill your ability to live fearlessly in the life of your dreams. By putting the spotlight on embracing the statement, “I am Fearless”, you are able to experience greater fulfillment and give more to the world. Each of the twelve elements are written to guide you into the experience of your most courageous self.

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    Fully Expressed Living

    $19.95

    Life coach and columnist Jenifer Novak Landers presents fifty ways to reach your full potential by putting the spotlight on your fullest expression. You, fully expressed! From that perspective, you have room to love yourself more, express yourself more, reach more of your potential, and give more of yourself to the world.
    Each chapter was written to guide you into an experience of fulfillment. Enjoy the journey as you see things differently one chapter at a time.

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