Managed Services Operations Manual

Standard Operating Procedures for Computer Consultants and Managed Service Providers


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Featured Author

Karl W. Palachuk

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books. He is the founder of the Small Biz Thoughts Community and maintains…

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