$159.80Original price was: $159.80.$139.95Current price is: $139.95.
Includes:
– Vol. 1 – Front Office Mastery: SOPs for Office Management, Finances, Administration, and Running Your Company More Efficiently – Vol. 2 – Employees and Internal Processes: SOPs for Hiring, Employee Evaluations, Team Management, and More – Vol. 3 – Running the Service Department: SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling – Vol. 4 – Support and Service Delivery: SOPs for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups
Select options
This product has multiple variants. The options may be chosen on the product page
Handouts for sample Business Plans for an IT consulting company. Includes sample profit and loss statements in PDF format and a worksheet for generating those in Excel format.
This handout is referred to in some of my blog posts, primarily the five part “Business Plan in a Month” series that begins here: Business Plan in a Month, Part One
The IT Consultant’s Year of Intention – A Workbook Dedicated to Your Success by Karl W. Palachuk.
Launched October 2023.
This workbook is designed specifically to help IT Consultants to plan – and evaluate – the year ahead. Unlike a basic business book, this workbook focuses on the activities of a successful IT Service Provider.
Select options
This product has multiple variants. The options may be chosen on the product page
How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certain “Unbreakable Rules” for success. Best-selling business author and coach Karl W. Palachuk draws on more than twenty thirty years of owning and running service-based businesses to present the rules his companies live by.
Select options
This product has multiple variants. The options may be chosen on the product page
Karl has worked with thousands of business owners and managers – and helped several of them make the move to self-employment. With this workbook, Karl will help you make the launch as well.
This workbook is guaranteed to help you learn about what it takes to start and run your new business.
Select options
This product has multiple variants. The options may be chosen on the product page
This great little book provides a simple process project planning and management process that is easy to learn and easy to teach to your employees, fellow technicians, and sub-contractors.
You’ll learn to track any project, explain all the stages to clients and employees, and verify that everything is completed on time and under budget. The authors show you a great technique for making sure that scope creep is a thing of the past!
Select options
This product has multiple variants. The options may be chosen on the product page
Includes Paperback or Ebook version of these Books:
– Service Agreements for SMB Consultants – Revised Edition by Karl W. Palachuk
– Managed Services In A Month 3rd ed. by Karl W. Palachuk
– The Managed Services Operations Manual – 4 volume set – by Karl W. Palachuk
– Relax Focus Succeed by Karl W. Palachuk
– Project Management in Small Business by Dana Goulston and Karl W. Palachuk
Bundle value if sold separately: $400.70
Select options
This product has multiple variants. The options may be chosen on the product page
$99.95Original price was: $99.95.$69.95Current price is: $69.95.
The Standards and Procedures Document contains the core framework that binds all of your company’s key and critical documentation together. As your business grows you need more and more structure in how you collect, manage, and disseminate this information we refer to as our business related documents. There are tools to help with this that bigger companies use that are not commonly known to smaller companies. They are called the Information Management (IM) and Knowledge Management (KM) systems
$99.95Original price was: $99.95.$39.95Current price is: $39.95.
The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization’s value. Leverage Erick Simpson’s successful Managed Services concepts.
$99.95Original price was: $99.95.$39.95Current price is: $39.95.
Volume 1 is all about the Front Office. Here you’ll find SOPs for Office Management, Finances, Administration, and Running Your Company More Efficiently
Select options
This product has multiple variants. The options may be chosen on the product page
$99.95Original price was: $99.95.$39.95Current price is: $39.95.
The Best I.T. Service Delivery BOOK EVER! covers all aspects of delivering profitable I.T. and technical services via 4 service delivery models to end-user clients.
To be successful you must have good people and good processes. This bundle of five white papers provides some great “Best Practices” to organize and run you MSP business successfully. Written by a proven successful consultant and coach with more than twenty years of experience designing and implementing process improvements in dozens of businesses.
Includes the following white papers:
– Email Cleanup Whitepaper
– Most Important Documents
– Core Competency Matrix
– Working and Tracking Time in Real-Time
– How to Document Any Process
$134.90Original price was: $134.90.$89.95Current price is: $89.95.
– Getting to the Next Level: A Blueprint for Taking You and Your Business to the Top! (Manuel’s latest book)
– The Standards & Procedures Seed Document
$59.95Original price was: $59.95.$39.95Current price is: $39.95.
If you think process control has no place in our industry, nothing could be further from the truth, and the presenter clearly details where it does in fact fit. From the ROI of Process Control to getting everyone on board, this presentation lays out the path to success for building a culture of quality refinement in any size company. If you want to have any hope at making order out of chaos in your company, you must start here.
Use this simple template to boil down your business plan to the essentials. This exercise is intended to avoid overwhelm and focus 100% on what matters right now.
$99.95Original price was: $99.95.$39.95Current price is: $39.95.
The Best NOC and Service Desk Operations BOOK EVER! reveals how to build, staff and maintain a NOC and Service Desk for remote support effectively and profitably.
