Showing 21–27 of 27 results

  • Sale! Mp Sap Gttnl 2

    Combo | SAP Seed Doc and Getting to the Next Level – MP

    Original price was: $134.90.Current price is: $89.95.

    – Getting to the Next Level: A Blueprint for Taking You and Your Business to the Top! (Manuel’s latest book)
    – The Standards & Procedures Seed Document

  • Sale! Ms Ops V2

    Managed Services Operations Manual — Vol 2 of 4

    Original price was: $99.95.Current price is: $39.95.

    Volume 2 is all about SOPs for Employees and Internal Processes. Find SOPs for Hiring, Employee Evaluations, Team Management, and more​

    Select optionsLoading Done This product has multiple variants. The options may be chosen on the product page
  • Mp White Real Time 2

    Working and Tracking Time in Real-Time Whitepaper

    $29.95

    Tackle the single toughest obstacle to super high profits in your service delivery system with this in-depth paper written specifically with IT Services in mind. Every CRM, PSA, and ticketing system out there wants to supply you with great reports on your billability and your efficiency, but not one of them can do it unless everyone is working and tracking time in real-time.

    Tap into the wisdom of the author who has turned service delivery systems around for many companies, and who can help you do the same for yourself. Even if you are the only one who creates billable time in your company, you likely need some coaching on how to make the transition, and here it is.

  • Sale! Mp Process Control For The It Industry Product Picture

    Process Control for the IT Industry

    Original price was: $59.95.Current price is: $39.95.

    If you think process control has no place in our industry, nothing could be further from the truth, and the presenter clearly details where it does in fact fit. From the ROI of Process Control to getting everyone on board, this presentation lays out the path to success for building a culture of quality refinement in any size company. If you want to have any hope at making order out of chaos in your company, you must start here.

  • Mp01 2t

    Culture and Compass: Cultivate a Successful Environment

    $19.95

    Every company has “some” culture. Manuel talks about creating your culture with intention, from the top down. As Larry Bossidy and Ram Charan have pointed out, “People generally don’t think themselves into a new way of acting. More often, they act into a new way of thinking.”

  • Sale! Mp Ten Golden 2t

    Ten Golden Rules of PSA and Service Ticket Systems Training Webinar -MP

    Original price was: $59.95.Current price is: $39.95.

    Learn how to double your value to clients and your profit with these powerful golden rules of PSA Service Ticket Systems.

  • Sale! Mp Real Time Webinar 2

    Working and Tracking Time in Real-time Training

    Original price was: $59.95.Current price is: $39.95.

    Tackle the single toughest obstacle to super high profits in your service delivery system with this information-packed training webinar specifically presented for the IT Services industry in mind. Every CRM, PSA, and ticketing system out there wants to supply you with great reports on your billability and efficiency, but not one of them can do it unless everyone is working and tracking time in real-time.

    Tap into the wisdom of the author who has turned service delivery systems around for many companies and who can help you do the same. Even if you are the only one who creates billable time in your company, you likely need some coaching on how to make the transition, and here it is.