This great little book provides a simple process project planning and management process that is easy to learn and easy to teach to your employees, fellow technicians, and sub-contractors.
You’ll learn to track any project, explain all the stages to clients and employees, and verify that everything is completed on time and under budget. The authors show you a great technique for making sure that scope creep is a thing of the past!
In this highly focused presentation, Manuel pinpoints five critical areas that, if properly nurtured, can each help transform your company overnight. It starts with finance, because if there is no cash flow, nothing moves. From there, it moves to Communications, People Process, Working in Real-time, and finally, Service Metrics.
No matter the size of your operation, these tools are universal, and if you do take action, you really can transform your company overnight. As with all of his presentations, you will find Manuel is high energy and passionate about the subject but spot-on with his insights and information.