Both books updated January 2018.
Karl’s hottest Managed Services books:
– Managed Services in a Month 3rd ed.
– Service Agreements for SMB Consultants – Revised Edition.
These books really are the ultimate place to start if you want to get up to speed on managed services and start off on a successful path to I.T. consulting in the small business space. Full price for these two books: $69.90.