Managed Services Operations Manual — Vol 1 of 4
$39.95Volume 1 is all about the Front Office. Here you’ll find SOPs for Office Management, Finances, Administration, and Running Your Company More Efficiently
Showing 41–60 of 60 results
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Advertisement – Book Full Page Ad
$1,000.002022 Advertising Information
Your full-page ad in one of the best-selling books on managed services.
All ads are for a a 6″ x 9″ book format. Ads will appear as full-page ads in the back of the book you select.
Ad guaranteed to appear for all books sold in paperback, PDF, ebook, and Kindle format for about eighteen months.
Once your purchase is complete, we’ll contact you for specific information.
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Working and Tracking Time in Real-Time Whitepaper
$29.95Tackle the single toughest obstacle to super high profits in your service delivery system with this in-depth paper written specifically with IT Services in mind. Every CRM, PSA, and ticketing system out there wants to supply you with great reports on your billability and your efficiency, but not one of them can do it unless everyone is working and tracking time in real-time.
Tap into the wisdom of the author who has turned service delivery systems around for many companies, and who can help you do the same for yourself. Even if you are the only one who creates billable time in your company, you likely need some coaching on how to make the transition, and here it is.
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The Network Migration Workbook – 2nd ed.
$149.95Let’s be honest, anyone can perform a network migration WITH downtime. You simply kick everyone off the system, put the client out of business for some period of time, and push through until you’re done.
Without downtime is another story. Without downtime . . .
You can do network migrations during the workweek
The client doesn’t have to ever send people home because of you
You can work when 3rd party support is available
You don’t have to pay overtime
and neither does the client
You look like a hero! -
Quote Me On This: The Wit and Wisdom of Coleman Cox
$29.95A Great Book of Quips and Quotations
This book is 300 pages of one-liners, stories, quips, and wisdom.
One cannot collect great quotations for very long without finding some great one-liners by Coleman Cox.
His favorite topic is sales, but he also covers business in general and life in general.
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The Best NOC and Service Desk Operations BOOK EVER!
$39.95The Best NOC and Service Desk Operations BOOK EVER! reveals how to build, staff and maintain a NOC and Service Desk for remote support effectively and profitably.
Format: eBook (PDF)
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Process Control for the IT Industry
$39.95If you think process control has no place in our industry, nothing could be further from the truth, and the presenter clearly details where it does in fact fit. From the ROI of Process Control to getting everyone on board, this presentation lays out the path to success for building a culture of quality refinement in any size company. If you want to have any hope at making order out of chaos in your company, you must start here.
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Getting to the Next Level
$29.95Getting to the next level is a never ending journey for you and your business and now you have the definitive guide book. From the design of the business to the execution on strategy and all the tools you need in between this book covers it. It shows you how to gauge your business maturity and your progress along your roadmap to stratospheric success. Complete with a well defined case study and Example by the author that are built from years of experience in business management and guidance.
Learn to design your business from the top down using the Pyramid of Purpose and Value and then build it from the ground up by leveraging Business Agile Strategy Execution (BASE).
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Culture and Compass: Cultivate a Successful Environment
$19.95Every company has “some” culture. Manuel talks about creating your culture with intention, from the top down. As Larry Bossidy and Ram Charan have pointed out, “People generally don’t think themselves into a new way of acting. More often, they act into a new way of thinking.”
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Ten Golden Rules of PSA and Service Ticket Systems Training Webinar -MP
$39.95Learn how to double your value to clients and your profit with these powerful golden rules of PSA Service Ticket Systems.
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Email Blast to Karl’s List
$3,000.00We are very careful to cultivate and care for our email list. So, we never rent or sell it. All communication comes from us.
The Opportunity: Up to one time per month, we will send a dedicated email blast by you to our list. Because of limited quantities, there are no discounts. Plus, it’s just a great deal.
Please contact [email protected] if you have questions.
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Custom Book Cover – and 300 Books
$6,000.002022 Advertising Information Great give-aways for classes, online events, contests, or in your booth at a channel event. Also, a great lead gen tool for webinars and other channel-facing events. Customize our books with your logo. “Compliments of YOU!” All books are in a 6″ x 9″ paperback format. We will work with your logo…
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Customized Book Cover
$1,500.002022 Advertising Information Great give-aways for classes, online events, contests, or in your booth at a channel event. Also, a great lead gen tool for webinars and other channel-facing events. Customize our books with your logo. “Compliments of YOU!” All books are in a 6″ x 9″ paperback format. We will work with your logo…
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Successes that Happened without any Effort
$3.00A great gag gift for family members, business associates, and anyone who thinks that “success” comes easy. This is a gag gift filled with completely BLANK pages. A great book to keep on your coffee table for guests. Excellent conversation starter. Assuming your friends have a sense of humor, this makes a great gift.
Paperback
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Amy Babinchak’s Event + Networking Whitepaper Combo
$39.95Combo: How to Hold a Hugely Successful Event + How To Build A Valuable Local LinkedIn Network
29 actionable pages to get your online and in-person marketing to work for you.
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How to Hold a Hugely Successful Event – Babinchak
$29.95Based on a strategy Amy used to double the size of her mature managed service business in just eighteen months. This white paper covers all the detail of creating an event, marketing, training employees to make presentations, and more. Amy gives you all the details for every aspect of creating and executing live events as a way to nurture new clients.
18 pages, delivered as a PDF document.
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Five Tools That Could Transform Your Company Overnight
$39.95In this highly focused presentation, Manuel pinpoints five critical areas that, if properly nurtured, can each help transform your company overnight. It starts with finance, because if there is no cash flow, nothing moves. From there, it moves to Communications, People Process, Working in Real-time, and finally, Service Metrics.
No matter the size of your operation, these tools are universal, and if you do take action, you really can transform your company overnight. As with all of his presentations, you will find Manuel is high energy and passionate about the subject but spot-on with his insights and information.
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Working and Tracking Time in Real-time Training
$39.95Tackle the single toughest obstacle to super high profits in your service delivery system with this information-packed training webinar specifically presented for the IT Services industry in mind. Every CRM, PSA, and ticketing system out there wants to supply you with great reports on your billability and efficiency, but not one of them can do it unless everyone is working and tracking time in real-time.
Tap into the wisdom of the author who has turned service delivery systems around for many companies and who can help you do the same. Even if you are the only one who creates billable time in your company, you likely need some coaching on how to make the transition, and here it is.
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I Am Fearless
$19.95Life coach and wellness educator Debbie Leoni presents twelve elements to empower your courageous self and fulfill your ability to live fearlessly in the life of your dreams. By putting the spotlight on embracing the statement, “I am Fearless”, you are able to experience greater fulfillment and give more to the world. Each of the twelve elements are written to guide you into the experience of your most courageous self.
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Fully Expressed Living
$19.95Life coach and columnist Jenifer Novak Landers presents fifty ways to reach your full potential by putting the spotlight on your fullest expression. You, fully expressed! From that perspective, you have room to love yourself more, express yourself more, reach more of your potential, and give more of yourself to the world.
Each chapter was written to guide you into an experience of fulfillment. Enjoy the journey as you see things differently one chapter at a time.
