The best-selling
resources for IT
Service Providers


Why IT Consultants choose us

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of over twenty books, including all of the best sellers for IT Services. Karl built and sold two very successful Managed Service companies in Sacramento, California and now provides coaching and consulting to IT professionals of all sizes.

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Trusted and Proven by IT Consultants

No need to start from scratch – These resources have been put to use by thousands of IT Consultants.

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Serving the IT Community since 2006

Consultants like you have been trusting Karl Palachuk and our hand-picked resources for nearly 2 decades.

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Resources for working *on* your business

You’ve got the tech side down, now it’s about creating standard operating procedures, generating MRR, and more . . .

Best sellers over the years

Featured Products

If you’re not sure where to start, this is a good place to be.
Our best sellers didn’t happen by accident, after all.

Hear from other IT Providers . . .

“HIGHLY recommend anyone in this business to read Karl’s books before setting out to sail on their own.”

Divyash Patel, IT Service Provider

Invaluable for any IT support provider who wants to grow their business and wants guidance on how to run their business more efficiently.
Darryl McAllister
Customer
Once again Karl lays out perfect methods for running a successful IT business. I highly recommend all of Karl’s books. He makes it seem easy and gives step by step instructions.
Bob Farkas
CEO, Computerama Inc.
… Karl spells out real life experiences with his MSP practice and explains topics in a very clear and well written way. I’m on the 2nd book in the series and already have new policies implemented. A must read for any sized IT business.
Jeff Olejnik
President, Newport Solutions

Author | Coach | Consultant

Meet Karl W. Palachuk

Karl has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.
He is the founder of the Small Biz Thoughts Community and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed.
Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.
He now provides coaching and consulting services to IT professionals of all sizes.