Showing 1–20 of 45 results

  • Sale! Ms Ops 4vol Mockup 1319x549

    Managed Services Operations Manual – 4 Volume Set

    $139.95

    Includes:

    – Vol. 1 – Front Office Mastery: SOPs for Office Management, Finances, Administration, and Running Your Company More Efficiently
    – Vol. 2 – Employees and Internal Processes: SOPs for Hiring, Employee Evaluations, Team Management, and More
    – Vol. 3 – Running the Service Department: SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling
    – Vol. 4 – Support and Service Delivery: SOPs for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups

  • Svcagree Mockup 1024x785

    Service Agreements for SMB Consultants – Revised Ed.

    $39.95

    Service agreements literally define your business. If you re not using them, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business. Whether you sell your services hourly, in blocks of time, or with a Managed Services plan, you need a good service agreement. You need this book! As with his other books, Karl gives you more than just the forms. This book includes best practices and lots of great information to help you run your business more prosperously! Includes sample contracts with commentaries. All text, as well as some other great resources, are available as a download.

    More information at serviceagreementsforsmbconsultants.com

  • csiam

    Cloud Services in a Month

    $29.95

    Cloud Services in a Month is a step-by-step, no-nonsense guide to building an extremely profitable cloud service business for the SMB (small and medium business) market. Filled with practical advice based on the author’s experience over more than a decade, this guide is the playbook you will use for success in the Cloud.

  • 68point 2t

    Karl’s FAMOUS 68-Point Checklist – Version 3.0

    $0.00

    This famous checklist has been used by thousands of IT Professionals to begin their network audits, provide monthly maintenance of client computers, and generally keep client computer tuned up and working great. Originally published in 2005, this checklist has recently been revised to include cloud services and a lot more. Let’s be honest: Seven years is a long time in the computing world! Best of all, this checklist is FREE for the taking.

  • Bizplan1 2t

    Business Plan Worksheets – Free

    $0.00

    Handouts for sample Business Plans for an IT consulting company. Includes sample profit and loss statements in PDF format and a worksheet for generating those in Excel format.
    This handout is referred to in some of my blog posts, primarily the five part “Business Plan in a Month” series that begins here: Business Plan in a Month, Part One

    Free!

  • Cloudchecklist 2t

    Karl’s Cloud Readiness Checklist – v3.0 – Free

    $0.00

    Karl’s Cloud Readiness Checklist was designed for technology consultants to use when evaluating whether their clients are ready for cloud services. It’s also a great starting place for designing cloud service offerings that are just right for your clients.

    Free!

  • Mp03 2t (1)

    Process Control for the IT Industry

    $0.00

    Process Control for the IT Industry

    Free!

  • 68 Point Checklist v4

    Karl’s FAMOUS 68-Point Checklist – Version 4.0

    $0.00

    Karl Palachuk’s famous 68-point checklist has been used by thousands of IT Professionals to begin their network audits, provide monthly maintenance of client computers, and generally keep client computer tuned up and working great. Originally published in 2005, this checklist has been revised several times to include new technology and cloud services. Best of all, this checklist is FREE for the taking.

  • Mp04 2t

    Taking Your Business to Version 3.0 and Beyond

    $0.00

    Audio Download
    • mp3 File

    Free!

  • Managed Services in a Month by Karl W. Palachuk

    Managed Services in a Month – 3rd Edition

    $29.95

    The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Cloud Services, bundling, and more.

    Whether you’re a NEW Computer Consultant or an experienced technician making the move to managed services, this is the perfect book for you!

    Includes step-by-step instructions and all the forms you need.

  • Sale! Mscs3 2

    Managed Services + Cloud Services + Service Agreements – Triple Play

    $89.99

    Includes three of Karl Palachuk’s most popular books for small IT companies.
    – Managed Services in a Month
    – Cloud Services in a Month
    – Service Agreements for SMB Consultants

    Retail value $119.85

  • SOP Monthly Maintenance

    SOP: Monthly Maintenance Checklist

    $4.99

    This is a sample Monthly Maintenance Checklist in Word docs format. Updated 2019.

    Includes samples of “Monthly Single” tasks to accompany the monthly maintenance. The Word doc is editable so you can easily customize for each of your clients.

  • Project Mgmt Mockup

    Project Management

    $29.95

    This great little book provides a simple process project planning and management process that is easy to learn and easy to teach to your employees, fellow technicians, and sub-contractors.

    You’ll learn to track any project, explain all the stages to clients and employees, and verify that everything is completed on time and under budget. The authors show you a great technique for making sure that scope creep is a thing of the past!

  • Bunkpe5 2

    Killer Combo: Cloud Services and Managed Services in a Month

    $49.99

    Now available in a great combo pack, including hundreds of pages of downloads, checklists, Excel spreadsheets, templates, and more.

    One Great Price! Items separately sold for $79.90

  • The IT Consultant's Year of Intention book cover

    The IT Consultant’s Year of Intention

    $29.95

    The IT Consultant’s Year of Intention – A Workbook Dedicated to Your Success by Karl W. Palachuk.

    Launched October 2023.

    This workbook is designed specifically to help IT Consultants to plan – and evaluate – the year ahead. Unlike a basic business book, this workbook focuses on the activities of a successful IT Service Provider.

  • Sale! Msmost2017 2t

    The Most Important Managed Service Books

    $269.99

    Includes Paperback or Ebook version of these Books:
    – Service Agreements for SMB Consultants – Revised Edition by Karl W. Palachuk
    – Managed Services In A Month 3rd ed. by Karl W. Palachuk
    – The Managed Services Operations Manual – 4 volume set – by Karl W. Palachuk
    – Relax Focus Succeed by Karl W. Palachuk
    – Project Management in Small Business by Dana Goulston and Karl W. Palachuk

    Bundle value if sold separately: $400.70

  • Sale! 2 Fer Bun03

    Managed Services 2-fer Starter Set

    $59.95

    Karl’s hottest Managed Services books:

    – Managed Services in a Month 3rd ed.

    – Service Agreements for SMB Consultants – Revised Edition.

  • Bunkpe4

    Managed Services Super Bundle

    $139.99

    Ebook versions of Karl’s most popular books – including the New Cloud Services in a Month

    – The Network Documentation Workbook
    – Service Agreements for SMB Consultants – A Quick-Start Guide to Managed Services
    – Project Management in Small Business
    – Managed Services in a Month
    – Cloud Services in a Month
    – Relax Focus Succeed

    All in PDF format. Download immediately.

  • Sale! Ms Ops V3

    Managed Services Operations Manual — Vol 3 of 4

    $39.95

    Volume 3 is all about Running the Service Department. Here you’ll find SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling

  • Sale! Mp Sap Seed Doc 2

    Standards & Procedures Seed Document

    $69.95

    The Standards and Procedures Document contains the core framework that binds all of your company’s key and critical documentation together. As your business grows you need more and more structure in how you collect, manage, and disseminate this information we refer to as our business related documents. There are tools to help with this that bigger companies use that are not commonly known to smaller companies. They are called the Information Management (IM) and Knowledge Management (KM) systems