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– Getting to the Next Level: A Blueprint for Taking You and Your Business to the Top! (Manuel’s latest book)
– The Standards & Procedures Seed Document
The Best I.T. Service Delivery BOOK EVER! covers all aspects of delivering profitable I.T. and technical services via 4 service delivery models to end-user clients.
Format: eBook (PDF)
The Best I.T. Sales and Marketing BOOK EVER! focuses on rapidly growing your MSP practice through effective sales and marketing techniques.
Format: eBook (PDF)
Volume 2 is all about SOPs for Employees and Internal Processes. Find SOPs for Hiring, Employee Evaluations, Team Management, and more
Let’s be honest, anyone can perform a network migration WITH downtime. You simply kick everyone off the system, put the client out of business for some period of time, and push through until you’re done.
Without downtime is another story. Without downtime . . .
You can do network migrations during the workweek
The client doesn’t have to ever send people home because of you
You can work when 3rd party support is available
You don’t have to pay overtime
and neither does the client
You look like a hero!
A Great Book of Quips and Quotations
This book is 300 pages of one-liners, stories, quips, and wisdom.
One cannot collect great quotations for very long without finding some great one-liners by Coleman Cox.
His favorite topic is sales, but he also covers business in general and life in general.
The Best NOC and Service Desk Operations BOOK EVER! reveals how to build, staff and maintain a NOC and Service Desk for remote support effectively and profitably.
Format: eBook (PDF)
Getting to the next level is a never ending journey for you and your business and now you have the definitive guide book. From the design of the business to the execution on strategy and all the tools you need in between this book covers it. It shows you how to gauge your business maturity and your progress along your roadmap to stratospheric success. Complete with a well defined case study and Example by the author that are built from years of experience in business management and guidance.
Learn to design your business from the top down using the Pyramid of Purpose and Value and then build it from the ground up by leveraging Business Agile Strategy Execution (BASE).
Life coach and wellness educator Debbie Leoni presents twelve elements to empower your courageous self and fulfill your ability to live fearlessly in the life of your dreams. By putting the spotlight on embracing the statement, “I am Fearless”, you are able to experience greater fulfillment and give more to the world. Each of the twelve elements are written to guide you into the experience of your most courageous self.
Life coach and columnist Jenifer Novak Landers presents fifty ways to reach your full potential by putting the spotlight on your fullest expression. You, fully expressed! From that perspective, you have room to love yourself more, express yourself more, reach more of your potential, and give more of yourself to the world.
Each chapter was written to guide you into an experience of fulfillment. Enjoy the journey as you see things differently one chapter at a time.
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