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  • SOP Monthly Maintenance

    SOP: Monthly Maintenance Checklist


    This is a sample Monthly Maintenance Checklist in Word docs format. Updated 2019.

    Includes samples of “Monthly Single” tasks to accompany the monthly maintenance. The Word doc is editable so you can easily customize for each of your clients.

  • Sale! Ms Ops V4

    Managed Services Operations Manual — Vol 4 of 4

    Original price was: $99.95.Current price is: $39.95.

    Volume 4 is all about Support and Service Delivery. Find SOPs for Client Relationships, Service Delivery, Scheduled Maintenance, and All About Backups

  • Mp Wp Bundle 2

    Manuel’s MSP Success Bundle – 5 White Papers


    To be successful you must have good people and good processes. This bundle of five white papers provides some great “Best Practices” to organize and run you MSP business successfully. Written by a proven successful consultant and coach with more than twenty years of experience designing and implementing process improvements in dozens of businesses.

    Includes the following white papers:
    – Email Cleanup Whitepaper
    – Most Important Documents
    – Core Competency Matrix
    – Working and Tracking Time in Real-Time
    – How to Document Any Process