• Sale! Ms Ops 4vol Mockup 1319x549

    Managed Services Operations Manual – 4 Volume Set

    Original price was: $159.80.Current price is: $139.95.

    Includes:

    – Vol. 1 – Front Office Mastery: SOPs for Office Management, Finances, Administration, and Running Your Company More Efficiently
    – Vol. 2 – Employees and Internal Processes: SOPs for Hiring, Employee Evaluations, Team Management, and More
    – Vol. 3 – Running the Service Department: SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling
    – Vol. 4 – Support and Service Delivery: SOPs for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups

    Select optionsDone This product has multiple variants. The options may be chosen on the product page
  • Sale! Msmost2017 2t

    The Most Important Managed Service Books

    $269.99

    Includes Paperback or Ebook version of these Books:
    – Service Agreements for SMB Consultants – Revised Edition by Karl W. Palachuk
    – Managed Services In A Month 3rd ed. by Karl W. Palachuk
    – The Managed Services Operations Manual – 4 volume set – by Karl W. Palachuk
    – Relax Focus Succeed by Karl W. Palachuk
    – Project Management in Small Business by Dana Goulston and Karl W. Palachuk

    Bundle value if sold separately: $400.70

    Select optionsDone This product has multiple variants. The options may be chosen on the product page
  • Sale! Ms Ops V3

    Managed Services Operations Manual — Vol 3 of 4

    Original price was: $99.95.Current price is: $39.95.

    Volume 3 is all about Running the Service Department. Here you’ll find SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling

    Select optionsDone This product has multiple variants. The options may be chosen on the product page